About iviewcameras

IViewCameras is one of the latest additions to The BuyitDirect Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, BuyitDirect’s brand sites are well known as specialists in their chosen fields, and the BuyitDirect Group is proud to be moving into the CCTV market with an exciting all-new site.

We are one of the largest e-tailers in the UK, selling over £100m of goods per year from our websites which include the award winning LaptopsDirect.co.uk. In our 8 years of trading we have built up a superb reputation for selling high quality hardware at low prices whilst delivering excellence in customer service. Over 50% of our business is now generated from word of mouth rather than advertising. For more information about BuyitDirect visit our site - www.BuyitDirect.co.uk.

We have dedicated teams of product/solution advisers, customer care, technical support and order fulfilment that operate out of our headquarters in Huddersfield. Unlike many of our competitors who have a web-only presence, you are welcome to speak to the dedicated sales team or visit us at our North of England warehouse to collect your products. Please remember to phone first to check our physical stock levels to avoid disappointment.

Getting the Right Products for You

Each and every order you place is checked by one of our experienced sales team. We'll take a look at your order and make sure that the products you have chosen are suitably matched. If we have any special offers or alternatives that we think might be a better suited, we'll get in touch to let you know and discuss the options over with you.

Online Ordering

To place your order, you can add items to your shopping basket and proceed to our secure online ordering area where you can give us your credit card details safe in the knowledge that no-one else will have access to them. If you need any help at any stage of the order process feel free to use the chat option in the top right of the screen. Of course you can always give us a call on 0844 412 4503 if you prefer to discuss or place your order by phone.

Order Tracking

When your order has been placed you will automatically receive an order confirmation and one of our team will contact you regarding delivery details. Alternatively you can use our Order Tracking system, which allows you to track the status of your order from the day you purchase your products. All you need to know is your order reference and your own e-mail address.

We also offer a text messaging service to keep you informed of any issues with your order. Just fill in the details of your mobile phone when ordering.

Customer Care

Our customer care department is dedicated to resolving any queries or problems you may experience. To get in touch, visit our Customer Service page, or use our e-messaging service.

Please provide your order number and as much information about the problem when using the e-messaging service. This will help us to understand and resolve your enquiry as quickly as possible.

WE AIM TO RESPOND TO E-MESSAGES WITHIN 24 HOURS OF RECEIPT.

As an online company, e-messages are treated as priority and are normally dealt with immediately. Please note, e-messages received over the weekend will be actioned the next working day.